The IRS is alerting taxpayers that Presidents’ Day week (starting Feb. 16, 2026) is historically the busiest time for call centers. If you need assistance during this peak period, your fastest route is through the digital tools available at IRS.gov, which are accessible 24/7.
Top Tools for a Faster Filing Season
Instead of waiting on hold, use these self-service options to manage your 2026 taxes:
1. Your IRS Individual Online Account
This is your personal “command center” for tax data. You can use it to:
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Access Tax Records: Download transcripts of your income or your Adjusted Gross Income (AGI) from last year.
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Manage Payments: Schedule, view, or cancel tax payments.
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Secure Your Identity: Request an IP PIN to prevent fraudulent filings in your name.
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Collaborate: Review and sign digital authorizations for your tax preparer.
2. “Where’s My Refund?”
Tracking your money is easiest online.
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Timeline: Status updates appear within 24 hours of e-filing.
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EITC/ACTC Filers: If you claimed the Earned Income Tax Credit or Additional Child Tax Credit, expect your status to update around Feb. 21.
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Frequency: The system updates once per day, usually overnight.
Filing Smart: Speed and Safety
The IRS is moving toward fully electronic federal payments to increase security and efficiency. To avoid delays or lost mail, follow these two golden rules:
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File Electronically: Use IRS Free File if you are eligible, or Free File Fillable Forms if you prefer a “do-it-yourself” approach.
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Choose Direct Deposit: This is the fastest way to get your refund into your bank account safely.
Need Help with Complex Questions?
If you aren’t sure about your eligibility for certain credits or your filing status, don’t pick up the phone yet. Try these resources first:
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Interactive Tax Assistant: A virtual tool that provides answers based on your specific financial situation.
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New Tax Law Guidance: Visit the One, Big, Beautiful Bill Provisions page for updates on recent changes to credits and deductions.
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Free In-Person Help: Qualified taxpayers can search for VITA (Volunteer Income Tax Assistance) or TCE (Tax Counseling for the Elderly) locations to get help from IRS-certified volunteers.
Avoid “Ghost” Preparers
Be cautious when hiring help. Avoid “ghost” preparers who refuse to sign your return or don’t have a valid Preparer Tax Identification Number (PTIN). Always check Publication 5895 to ensure you are trusting the right professional with your data.